Refund & Returns Policy (Australian Consumer Law Compliant) We offer a **30‑day return policy** for unused, unopened and undamaged products from delivery date.Items that are used, damaged or custom‑made are not eligible for return. Shipping costs are non‑refundable.To request a refund, please contact us with your order number. Refunds will be processed within 5‑7 business days after we receive and inspect your returned goods.Under Australian Consumer Law, you are entitled to a refund for faulty or defective products.